eeejl Privacy Policy – How Your Personal Data Is Handled

When you create an account on eeejl, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised experience on our platform. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers or sensitive banking credentials directly on our servers. When you browse the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs — this helps us detect unusual behaviour and keep your account secure. If you contact our support team, we may retain records of that communication to improve our service quality and resolve any follow-up concerns. You are not required to provide more information than what is needed to register and use the platform, and you may update your personal details at any time through your account settings. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties for commercial gain.

The personal data we collect is used primarily to operate and improve the eeejl platform for players across the Philippines. We use your registration details to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure that your account complies with our age and eligibility requirements. Your activity data helps us personalise your experience — for example, surfacing game categories in the Game Lobby or Betting section that match your interests and past behaviour on the platform. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our Terms and Conditions or this Privacy Policy — these communications are not optional as they are necessary for the safe operation of your account. Aggregated, anonymised usage data may be used internally to analyse platform performance, identify technical issues, and guide product development decisions. We do not use your personal data to serve third-party advertisements, and we do not share identifiable information with marketing partners. If you have questions about how a specific piece of your data is being used, you are welcome to visit our FAQ page for further guidance.

eeejl does not sell, rent, or trade your personal information to any outside party for commercial purposes. However, there are limited circumstances in which we may share your data with trusted third parties in order to deliver our services effectively and comply with applicable Philippine law. Payment processors and financial service providers may receive the minimum information necessary to complete your deposit or withdrawal transactions securely. We may also share data with identity verification services that help us confirm the age and identity of our users in line with responsible gaming obligations. In the event that eeejl is required to comply with a lawful order, court directive, or regulatory request from a competent authority in the Philippines, we will disclose the relevant information as required by law. Any third-party service providers we work with are contractually obligated to handle your data securely and only for the specific purpose for which it was shared. We conduct periodic reviews of our third-party relationships to ensure ongoing compliance with data protection standards.

Protecting your personal information is a core responsibility at eeejl, and we implement a range of technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard protocols, ensuring that your login credentials, payment details, and personal information remain private during every session. Our servers are hosted in secure environments with restricted access controls, and our internal team members only access user data on a need-to-know basis relevant to their role. We regularly review and update our security practices to address emerging threats and vulnerabilities, particularly those relevant to mobile users in the Philippines. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and remediate the incident in accordance with the Philippines Data Privacy Act. You also play an important role in keeping your account secure — we strongly recommend using a strong, unique password and enabling any available account verification features. If you suspect any unauthorised activity on your account, please report it immediately through the contact details available on our FAQ page.

As a user of eeejl based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information. You have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or outdated, and to request the deletion of your data subject to our legal and regulatory retention obligations. You may also object to the processing of your personal data in certain circumstances, or request that we restrict how your data is used while a concern is being investigated. If you wish to exercise any of these rights, you can submit a request through the contact information provided in the footer of this page, and we will respond within a reasonable timeframe. Please note that some requests — such as deletion of account data — may affect your ability to continue using the platform, and we will inform you of any such implications before proceeding. We are committed to handling all data subject requests with transparency, respect, and in full compliance with applicable Philippine privacy law.

eeejl reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, the revised policy will be published on this page with an updated effective date, and we may notify you via email or an in-platform message if the changes are significant. We encourage you to review this page periodically so you remain informed about how your personal information is being handled. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and request deletion of your personal data in accordance with the rights described above. For any questions or concerns about this policy or your data, our FAQ page is available as a first point of contact. You may also reach our support team directly using the contact details listed in the footer of this page.